Shipping & Returns
- Custom printed orders are NON- refundable. If there is an issue with your order we will be happy to work with you to come to a solution.
- Please refer to our terms and conditions to see if the issue falls into our allowable range. Since all of our items are handmade, there may be variations between or even within an order.
- Items are NOT returnable due to sizing issues. Since all items are printed and made-to-order, we can NOT replace/remake a item that was NOT ordered in the correct size. PLEASE choose the correct size.
- In order to resolve cases, we must be contacted within a reasonable amount of time from the product shipping date. For any issue regarding an order, we must be contacted within 10 calendar days of the ship date for Canadian and US orders or within 15 calendar days for international orders or we may not be able to help resolve the issue.
- If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.
|United States||Fedex Ground||5 - 10 business days. The tracking number can take up to 5 days to be updated by Fedex.|
|USPS Priority Mail||1 - 3 business days|
|USPS First Class Mail||1 - 3 business days|
|Canada||Canada Post Mail||2 - 7 business days. No Tracking.|
|Canada Post Xpresspost||1 - 2 business days|
|Canada Post Expedited Parcel||1 - 7 business days|
|International||DHL Express Worldwide||1 - 6 business days|
|International Untracked||10 - 30 business days|
|International Tracked||10 - 30 business days|